Legal design
Applies human-centered design to the world of law: legal documents, services and systems that people can understand and use.
What it deals with
Contracts, procedures and courts are usually designed for specialists. Those who are not do not understand their rights or know what to do.
Principles
Visual
Present legal information so it can be understood.
Product
Create tools that help people complete a procedure.
Service
Design the person's journey from the problem to the solution.
Organization and system
Change how courts, law firms and public agencies work together.
Applications in design
Use it like this
Test legal documents with people who are not lawyers.
Avoid
Simplifying the text so much that it loses its legal validity.
Don’t fall for it
Work with lawyers from the start: design does not replace legal knowledge.
Methods and tools
- ApproachPrivacy by designProtecting personal data from the first sketch, with the most private option already set.
Connections
Authors and works
- 2020
Margaret Hagan
Described legal design as a way to change the legal system starting from people and using design methods.
Sources
Original sources
- Hagan, M. (2020). Legal design as a thing: A theory of change and a set of methods to craft a human-centered legal system. Design Issues, 36(3), 3–15. View source: Hagan, M. (2020)
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