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Concept

Gamification

Using game design elements (points, levels, challenges, leaderboards) in something that isn’t a game, so it gets used more or more eagerly.

In Spanish
Gamificación
Origin
Deterding, Dixon, Khaled and Nacke (2011)

What problem it addresses

Explains why so many language, fitness or work apps have points and streaks, and why they don’t always work.

An example

The same task list for a course, presented in two ways.

Not gamifiedOct 12Oct 15Oct 19Oct 22
Tasks and dates. Just the task.
GamifiedLevel 3+20 points5-day streak
The same tasks, with points, a level and a streak. How it is presented changes.

Game elements are added, but the task doesn’t become a game. That is why the effect depends on the task and on who does it.

Why it happens

  1. Points and levels make progress visible;

  2. challenges and leaderboards add a goal and a comparison,

  3. and that can encourage people to keep going if the goal matters to the person and isn’t just novelty.

Applications in design

  • Use it like this

    Make progress visible in something people already want to achieve.

  • Avoid

    Adding points and badges to a task that gives nothing to the person doing it.

  • Don’t fall for it

    Measure beyond the first few weeks: part of the effect may be just novelty.

2 of 15

Positive effects on everythingOnly partly

What the research says

Among the studies with statistical tests, only those found positive effects on everything they measured; the other 13, only partly (Hamari, Koivisto and Sarsa, 2014).

Debated evidence. A review of 24 studies. The effects depended on the context and the people, and part of them could be due to novelty.

Authors and works

  1. 2011

    Sebastian Deterding, Dan Dixon, Rilla Khaled and Lennart Nacke

    Defined it as the use of game design elements in non-game contexts.

  2. 2014

    Juho Hamari, Jonna Koivisto and Harri Sarsa

    Reviewed 24 studies: gamification had positive effects, but they depended heavily on the context and on who used it.

Sources

Original sources

Academic reviews

Last reviewed: